G-MALE Consultants offers a wide range of professional services, from building collaborative environments in the workplace to resolving conflict through negotion and mediation. Your time is best devoted to your core business. Contact us for a free consultation on how we can assist you and your business.
Services Offered:
Workplace Mediation and Facilitation
Organization leaders are responsible for creating a work environment
that enables people to thrive. If turf wars, disagreements and
differences of opinion escalate into interpersonal conflict, you must
intervene immediately. Not intervening is not an option if you value
your organization and your positive culture. In conflict-ridden
situations, negotiation skills and mediation interventions are critical.
Actions to Avoid in Conflict Resolution
Do not avoid the conflict, hoping it will go away. Trust
me. It won’t. Even if the conflict appears to have been superficially
put to rest, it will rear its ugly head whenever stress increases or a
new disagreement occurs. An unresolved conflict or interpersonal
disagreement festers just under the surface in your work environment.
It burbles to the surface whenever enabled, and always at the worst
possible moment. This, too, shall pass, is not an option – ever.
Do not meet separately with people in conflict. If you allow
each individual to tell their story to you, you risk polarizing their
positions. The person in conflict has a vested interest in making
himself or herself “right” if you place yourself in the position of
judge and jury. The sole goal of the employee, in this situation, is to
convince you of the merits of their case.
Do not believe, for even a moment, the only people who are affected by the conflict are the participants.
Everyone in your office and every employee with whom the conflicting
employees interact, is affected by the stress. People feel as if they
are walking on egg shells in the presence of the antagonists. This
contributes to the creation of a hostile work environment for other
employees. In worst case scenarios, your organization members take
sides and your organization is divided.
